How to Buy

Step 1

Make Offer In order to make an offer for a listing, you must first register on the website, which is free of charge. You can then click the Make Offer button next to the listing in the marketplace. The listing price is ONLY for the Seat Options and does not include the cost of any tickets.

Step 2

Seller Accepts Your Offer The seller will have 48 hours to accept your offer or reject your offer and send you a counter offer before your offer expires. You will receive an email when the seller accepts or rejects your offer. If the seller rejects your offer and sends you a counter offer, you will have 48 hours to accept this counter offer. If your offer is accepted, any current offers you have on other listings will automatically be retracted for your convenience. If you wish to purchase multiple listings at the same time, please contact the Marketplace prior to submitting your offers to remove this functionality.

Step 3

Agree on Ticket Sale (If During The Season) If the offer is accepted during the season or if the tickets have already been shipped to the seller for the upcoming season, we will reach agreement between you and the seller to determine whether you will purchase any of the remaining tickets from the seller. After your Seat Option transfer is completed, the Ticket Office will deliver the tickets electronically or we will provide contact information for you and the seller to complete the ticket transfer. If the offer is accepted before November 1, you automatically receive the rights to any home playoff tickets for the current season.

Step 4

Buyer Submits Payment To Marketplace (Plus Buyer Fee) After we reach agreement between you and the seller regarding the sale of any tickets (if applicable), we will email payment instructions to you. You will then be required to submit payment to us for the offer amount plus your buyer fee. The buyer fee for Reserved, Loge and Club Seats is 10% of the Accepted Offer amount, (minimum $250). The buyer fee for Founders Club, Owners Club and Legends Club Seats is 5% of the Accepted Offer amount, (minimum $250). We accept ACH payments, wire transfers, checks, or credit cards. The price for a listing is a cash price for those using ACH, wire transfers or checks. If you wish to pay with a credit card an increased non-cash price applies.

Step 5

Complete Transfer Form Once you have submitted payment, we will email transfer instructions to both you and the seller. You and the seller will then individually complete and return the Transfer Form and other required documentation.

Step 6

Marketplace Sends Payment To Seller Once the Ticket Office has approved your Seat Option transfer, we will send payment to the seller.